Faults and Repairs

Faults and Repairs

Northwest Comms will locate and rectify any faults where possible. We say this as some faults may be down to your service provider, and these faults we can only advise you on. It has been known in many cases that the service provider has misinformed the customer that the fault is internal when, in fact, the fault has been the provider's responsibility. Northwest Comms will advise you within minutes of arrival if the problem should be rectified by the service provider, or whether it is a customer issue. We will always work with our customers to get any faults fixed and service resumed in as short a time as possible. If needed we will liaise with your provider on your behalf.

If you have been having broadband speed or connection issues, this could be down to old, damaged or substandard cabling in your house. Northwest Comms will be able to advise you on the best options available to you in order to achieve faster connection speeds. We can run speed tests and health checks on your line to test your broadband connection.

Northwest Comms offer a 12 month guarantee on all work we carry out. We use the same genuine parts that BT or Virgin would supply, but at a fraction of the cost that those providers ask for.

Where possible we make sure that any cabling is hidden so that there are no unsightly wires on show. You can see from some of our testimonials that we provide quality solutions at a low cost.

So if you are looking for a telephone engineer in Liverpool, Manchester or Cheshire, why wait?
Get in touch with Northwest Comms on 07870 588001.

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